You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must:

• Be unused, unworn, unwashed, and in the same condition that you received it.
• Be in its original packaging with all tags still attached.
• Include the receipt, order confirmation, or other proof of purchase.

Non-Returnable Items

• Gift cards
• Final-sale or clearance items
• Intimate apparel, swimwear, or hygiene-sensitive products where the seal has been broken

Once we receive your returned item, our team will inspect it and notify you that we have received your package. We will then notify you of the status of your refund.

Approved returns: If your return is approved, we will initiate a refund to your original method of payment.

Processing time: Your credit should appear within 5–10 business days, depending on your card issuer’s policies.

We replace items only when they are defective, damaged, or when you need a different size. To request an exchange for the same product, contact us at ceekay.customersupport@gmail.com and follow the return instructions we provide.

You are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of the initial shipping may be deducted from your refund.

For items valued at more than $50, we recommend using a trackable shipping service or purchasing shipping insurance.

If you receive a damaged or defective product, contact us immediately at ceekay.customersupport@gmail.com with your order number and clear photos of the damage. We will process a replacement or full refund at no extra cost to you.

If you have questions about returning an item, contact us at ceekay.customersupport@gmail.com.

Website: Ceekay Store