Account information: name, email address, password (stored as a one-way hash — we never see or store your actual password), and shipping address.

Order information: the products, quantities, and totals of orders you place.

Payment information: card details are entered directly into Stripe's secure checkout page and never touch our servers — we only store the order total and Stripe's payment reference.

Automatically collected information: standard web log data (IP address, browser type, pages visited) and cookies, described below.

• Process and deliver your orders, and contact you about them.
• Create and manage your account, and let you log back in securely.
• Send transactional emails (order confirmations, password resets).
• Send marketing/newsletter emails, only if you opted in at sign-up.
• Improve the site and troubleshoot problems.

Essential cookies: we use a login session cookie so you can stay signed in. This is required for the site to function and can't be turned off without logging you out.

Advertising (Meta Pixel): we use the Meta Pixel (Facebook/Instagram) to measure the performance of our ads and show you relevant ads on those platforms. It records events like viewing a product, adding to cart, or completing a purchase. You can control how Meta uses this data in your Ad Preferences, or block it site-wide with a browser tracker-blocking extension.

We do not sell your personal information. We share only what's needed to run the store, with:

• Stripe — to process payments securely.
• Meta (Facebook/Instagram) — pixel event data, for ad measurement as described above.
• Our email provider — to send order and account emails.

Passwords are hashed with bcrypt and can't be reversed, even by us. We keep account and order records for as long as your account is active, or as needed to meet our legal and accounting obligations.

You can ask us to access, correct, or delete your personal information, or unsubscribe from marketing emails at any time, by emailing orders@ceekay.store.

Ceekay Store is not directed at children under 16, and we do not knowingly collect personal information from them.

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Questions about this policy? Email orders@ceekay.store.

By browsing or purchasing from this site, you agree to these Terms & Conditions and our Privacy Policy. If you don't agree, please don't use the site.

You must provide accurate information when creating an account, and are responsible for keeping your login details confidential. Notify us immediately of any unauthorized use of your account.

All prices are listed in Australian Dollars (AUD) and may change without notice. We take care to display products accurately, but colours and print placement may vary slightly from photos due to screen settings and the handmade/printed nature of some fabrics. We reserve the right to limit or cancel orders — for example due to a pricing error, suspected fraud, or a product being unexpectedly out of stock — in which case we will notify you and issue a full refund for that item.

Payment is processed securely at checkout via Stripe. An order confirmation email means we've received your order, not a guarantee of stock — in the rare event an item sells out before we can fulfil it, we'll contact you and refund that item.

All site content — including the Ceekay name, logo, photography, and text — belongs to Ceekay Store and may not be reproduced without our written permission.

To the maximum extent permitted by law (including the Australian Consumer Law, which is not excluded by this clause), Ceekay Store is not liable for indirect or consequential losses arising from your use of the site or products purchased through it.

These terms are governed by the laws of Western Australia, Australia.

We may update these terms from time to time. Continued use of the site after a change means you accept the updated terms.

Questions about these terms? Email orders@ceekay.store.

Orders are processed and dispatched within 3–5 business days of being placed.

Once dispatched, delivery typically takes 7–14 business days, depending on your destination. This is an estimate, not a guarantee — customs processing in some countries can occasionally add extra time.

You'll receive an email confirmation once your order ships. For a status update at any time, contact orders@ceekay.store with your order number.

International orders may be subject to customs fees or import duties charged by your country. These are the responsibility of the customer and are not included in the order total.

Questions about your delivery? Email orders@ceekay.store.

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must:

• Be unused, unworn, unwashed, and in the same condition that you received it.
• Be in its original packaging with all tags still attached.
• Include the receipt, order confirmation, or other proof of purchase.

Non-Returnable Items

• Gift cards
• Final-sale or clearance items
• Intimate apparel, swimwear, or hygiene-sensitive products where the seal has been broken

Once we receive your returned item, our team will inspect it and notify you that we have received your package. We will then notify you of the status of your refund.

Approved returns: If your return is approved, we will initiate a refund to your original method of payment.

Processing time: Your credit should appear within 5–10 business days, depending on your card issuer’s policies.

We replace items only when they are defective, damaged, or when you need a different size. To request an exchange for the same product, contact us at orders@ceekay.store and follow the return instructions we provide.

You are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of the initial shipping may be deducted from your refund.

For items valued at more than $50, we recommend using a trackable shipping service or purchasing shipping insurance.

If you receive a damaged or defective product, contact us immediately at orders@ceekay.store with your order number and clear photos of the damage. We will process a replacement or full refund at no extra cost to you.

If you have questions about returning an item, contact us at orders@ceekay.store.

Website: ceekay.store